SHIPPING AND DELIVERY INFORMATION
We work with trusted shipping partners such as Royal Mail/DPD to ensure reliable delivery of your orders.
We typically ship the same day if you place your order before 2 PM on a working day.
For special cases like pre-orders, please refer to the notification on the product page, as shipping timelines may vary.
For back-ordered items, it usually takes 5-10 working days for us to restock and ship your order.
Please note that our team does not process shipments over the weekend. If your order was placed on a Friday or during the weekend, it will be shipped at the beginning of the following week.
SHIPPING COSTS
Shipping costs are calculated at checkout.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment at any time.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team contact@luxiaojun.co.uk. We are here to assist you.